Frequently Asked Questions

Our basecamp is at 45045 W US Hwy 50, Canon City, CO 81212. We're located between Canon City and the Royal Gorge Bridge on Highway 50, about 45 minutes from Colorado Springs and 2 hours from Denver.

During rafting season (April 15 through October 15), we're open 7 AM to 7 PM. From September 1 2026 through March 31 2027 we are closed Tuesdays and Wednesdays, and from April 1 2027 we are open seven days a week again. Off-season hours vary -- call us at (719) 275-7238 for current availability.

We recommend booking at least 1-2 weeks in advance during peak season (June-August). Popular trips like the Royal Gorge and All Day Rafting and weekend departures fill up fast. Off-peak months like May and September typically have more availability.

Yes! Gift cards are available in any amount. Call us at (719) 275-7238 to purchase. They make a great gift for birthdays, holidays, or special occasions.

Not at all! Our Bighorn Sheep Canyon trip (Class II-III, ages 6+, or 8+ at high water) is designed for first-timers and families. Your guide handles the navigation -- you just paddle when they tell you to and enjoy the ride. For the Royal Gorge (Class III-V) and All Day Rafting trips (Class II-V), the minimum age is 13, or 16 in high water, and they are best for those comfortable with more intense rapids.

Bighorn Sheep Canyon: age 6+, or 8+ at high water (Class II-III, $139/person). Royal Gorge: age 13+, or 16+ at high water (Class III-V, $149/person). All Day Rafting: age 13+, or 16+ at high water (Class II-V combo, $249/person). For zipline tours the minimum age is 10. For helicopter tours the minimum age is 2. Any participant under 18 needs a release waiver signed by a parent.

Yes! Getting splashed is part of the fun. We provide wetsuits and splash jackets for cooler days. Bring a towel and dry change of clothes to leave in your car.

Swimsuit or quick-dry clothing as a base layer. Secure shoes that strap to your feet (sport sandals, water shoes, or old sneakers). No flip-flops. We provide wetsuits, splash jackets, helmets, and life jackets.

Class I: calm water with small ripples. Class II: easy rapids with small waves. Class III: moderate rapids with irregular waves and clear passages. Class IV: powerful rapids requiring precise maneuvering. Class V: extremely difficult, violent rapids for experts only.

Yes. Minimum weight is 70 lbs and maximum weight is 270 lbs. Ages 6 and up on the Classic Tour (13 and up on the Extreme), and all participants must be able to grip the handlebars.

Closed-toe shoes are required. Athletic shoes or hiking shoes work great. No sandals, flip-flops, or open-toe shoes of any kind.

On the Classic 9-line course, speeds reach up to 40 mph. On the Extreme 11-line course you can exceed 50 mph on the longest lines, plus the Extreme finishes with the dare-to-drop free-fall.

Up to 3 passengers per flight. Pricing is per flight, not per person, so it's a great value for couples and small groups.

Safety is our top priority. If weather conditions prevent a safe flight, we'll reschedule your flight at no additional charge.

There are no minimum age restrictions for helicopter tours. Children under 2 can ride on a parent's lap. All passengers must be able to wear a seatbelt.

Two options. Standard: we require 10 days advance notice, the cancellation fee is $15.00 per person, and the rest of your deposit is refunded. Groups of 12 or more need 30 days notice, and inside 30 days a group cancellation is not refundable. Trip Assurance, which you can add when you book, refunds 100% less the 10% non-refundable plan fee and lets you cancel up to 1 pm Colorado Mountain time the day before. No-shows and late arrivals are not eligible for refunds. A one-time date change within the same year may be allowed subject to availability, with a $10.00 per person change fee. We make exceptions to either policy for accidents, documented illness and other genuine emergencies.

We raft rain or shine! Rafting in the rain can actually be a blast. We only cancel trips for safety reasons (dangerous lightning, extreme water levels). If we cancel, you'll receive a full refund or free reschedule.

Yes! Groups of 10 or more receive special pricing. Contact our group coordinator at (719) 275-7238 or visit our Groups page for more information.

Yes, all participants (or their parent/guardian if under 18) must sign a liability waiver before participating. Digital waivers are available online to save time at check-in.