Frequently Asked Questions

Our basecamp is at 45045 W US Hwy 50, Canon City, CO 81212. We're located between Canon City and the Royal Gorge Bridge on Highway 50, about 45 minutes from Colorado Springs and 2 hours from Denver.

During rafting season (April 15 through October 15), we're open 7 AM to 7 PM. From September 1 2026 we are closed Tuesdays and Wednesdays. Off-season hours vary -- call us at (719) 275-7238 for current availability.

We recommend booking at least 1-2 weeks in advance during peak season (June-August). Popular trips like the Royal Gorge and All Day Rafting and weekend departures fill up fast. Off-peak months like May and September typically have more availability.

Yes! Gift cards are available in any amount. Call us at (719) 275-7238 to purchase. They make a great gift for birthdays, holidays, or special occasions.

Not at all! Our Bighorn Sheep Canyon trip (Class II-III, ages 6+, or 8+ at high water) is designed for first-timers and families. Your guide handles the navigation -- you just paddle when they tell you to and enjoy the ride. For the Royal Gorge (Class III-V) and All Day Rafting trips (Class II-V), the minimum age is 13, or 16 in high water, and they are best for those comfortable with more intense rapids.

Bighorn Sheep Canyon: age 6+, or 8+ at high water (Class II-III, $139/person). Royal Gorge: age 13+, or 16+ at high water (Class III-V, $149/person). All Day Rafting: age 13+, or 16+ at high water (Class II-V combo, $249/person). For zipline tours the minimum age is 10. For helicopter tours the minimum age is 2. Any participant under 18 needs a release waiver signed by a parent.

Yes! Getting splashed is part of the fun. We provide wetsuits and splash jackets for cooler days. Bring a towel and dry change of clothes to leave in your car.

Swimsuit or quick-dry clothing as a base layer. Secure shoes that strap to your feet (sport sandals, water shoes, or old sneakers). No flip-flops. We provide wetsuits, splash jackets, helmets, and life jackets.

Class I: calm water with small ripples. Class II: easy rapids with small waves. Class III: moderate rapids with irregular waves and clear passages. Class IV: powerful rapids requiring precise maneuvering. Class V: extremely difficult, violent rapids for experts only.

Yes. Minimum weight is 70 lbs and maximum weight is 270 lbs. All participants must be at least 10 years old and able to grip the handlebars.

Closed-toe shoes are required. Athletic shoes or hiking shoes work great. No sandals, flip-flops, or open-toe shoes of any kind.

On the Classic 9-line course, speeds reach up to 40 mph. On the Extreme 11-line course you can exceed 50 mph on the longest lines, plus the Extreme finishes with the dare-to-drop free-fall.

Up to 3 passengers per flight. Pricing is per flight, not per person, so it's a great value for couples and small groups.

Safety is our top priority. If weather conditions prevent a safe flight, we'll reschedule your flight at no additional charge.

There are no minimum age restrictions for helicopter tours. Children under 2 can ride on a parent's lap. All passengers must be able to wear a seatbelt.

Two options. Standard: we require 10 days advance notice, the cancellation fee is $15.00 per person, and the rest of your deposit is refunded. Groups of 12 or more need 30 days notice, and inside 30 days a group cancellation is not refundable. Trip Assurance, which you can add when you book, refunds 100% less the 10% non-refundable plan fee and lets you cancel up to 1 pm Colorado Mountain time the day before. No-shows and late arrivals are not eligible for refunds. A one-time date change within the same year may be allowed subject to availability, with a $10.00 per person change fee. We make exceptions to either policy for accidents, documented illness and other genuine emergencies.

We raft rain or shine! Rafting in the rain can actually be a blast. We only cancel trips for safety reasons (dangerous lightning, extreme water levels). If we cancel, you'll receive a full refund or free reschedule.

Yes! Groups of 10 or more receive special pricing. Contact our group coordinator at (719) 275-7238 or visit our Groups page for more information.

Yes, all participants (or their parent/guardian if under 18) must sign a liability waiver before participating. Digital waivers are available online to save time at check-in.